I can let you know this, unless there is some type of compensation coming from A.A., I will never, ever, at any time set foot on an American Airways flight once more ! You will find also all kinds of other airlines that could stay on program.
I would like to relay an extremely bad shopper service experience with American Airlines which happened on Friday, July 15, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) and finally to Charleston, WV (CRW), which did not manifest. My flight from DFW was because of depart at 3:00 p.m. Flight #2553. Because of our gate not remaining accessible (One more airplane was trapped at our gate from a previous flight) and AA failed to eliminate it for routine maintenance and no other gate staying assigned to our flight. Roughly 45 minutes immediately after our scheduled boarding time, a completely new gate was discovered as well as the boarding started. Then immediately after Anyone boarded Flight #2553, we had been delayed on the bottom due to ground crews not having the ability to quickly and effectively load the airplane. We lastly departed Dallas approximately seventy five minutes later than scheduled. The landing in DCA transpired with about 10 minutes left for me to board my connecting flight to CRW.
I even tried contacting on the telephone and bought nowhere; all I could listen to can be a recurrent concept and when I ask for to speak to consumer relations, I'd get hang up on.
Make sure you explore this so other passengers won’t possess the similar expertise…..I want a reply from You furthermore mght..
No gate manager on scene. Still not telling the group on the gate a matter. When. I requested was informed the flight had boarded but not taken off. But no clarification regarding why. It’s not a climate matter plus the flight has become recreated.
no. 0012309351902 from SNA to DFW. I was issued foreseeable future flight passes fantastic for a yr. I am producing to ask for you waive the $two hundred transfer cost when I'm able to utilize the passes.
never ever ever acquired this sort of weak service and a business that just doesn’t treatment about there having to pay prospects
The first thing I found was the Plane itself due to the best site fact I have essentially worked In this particular industry. The very first aircraft I had been on wasn't even constructed in the united states and was so in Brazil prior to I had been even born.
The 9/15/fifteen, it's going to just take a while being overlooked. Starting with A further hold off in our flight, which theoretically would go away Orlando 19: 40h, and soon after hours of delay, once more as a result of problems with the aircraft, the commander warned us that maybe the plane would not choose off as a consequence of feasible structural dilemma With all the luggage doorway of the airplane along with the doorway was opened to Anybody who needed to go away the airplane.
I was distressed via the occasion — I had medications in that baggage, and was most nervous about obtaining it sent.
I just completed emailing an issue to buyer resolutions but unintentionally hit some thing and my concept disappeared; did you receive it?
Two months in the past we acquired the terrible information that our twelve year outdated grandson were hit by a truck and killed. We required to get from PA to CA as immediately as possible. It was Thankagiving week, the worst 7 days on the year to vacation by way of Hotwire, we ended up ready to get reservations the subsequent early morning on American, not the airline on which we ordinarily travel.
.Stephanie,a supervisor was quite rude and the other agent instructed me ifI planned to go t oMonterey before I should really take a taxi.the agent did not gave me the seats that Exclusive assistant experienced specified me as a consequence of my disability Ifound right after my 3rd endeavor Darlene
The primary Web-site handle for American Airways is . You are able to e book flights and try to find holiday vacation deals and other vacation requires on the website. You may as well entry your American Airways account and speak to purchaser service.